Senior Technical Writer
Who we are:
Walsingham Group provides comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support.
With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics, broad operational staffing, and the expertise to manage government-owned contractor-operated facilities.
Job Description
EXEMPT
Full Time
WGI is seeking an experienced, senior-level Technical Writer to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES).
Responsibilities:
Work with customer, developers, and systems engineers to translate scientific and technical ideas in simple language specifications
- Responsible for supporting the developers and systems engineers with documentation (including how-to guides, references, manuals, cheat sheets, or instructions) for system components and engineering artifacts
- Process Owner for all technical documentation on the project
- Writes and edits technical documentation for all the project's hardware and software to include installation, configuration, and how-to documentation
- Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources
- Prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing and user documentation
- Experience designing and developing developer-oriented documentation and collaborating/working directly with developer teams
- Use documentation tools to develop templates and create output in various mediums
- Gather requirements, facilitate meetings, and conduct documentation review
- Translate business strategies, customer expectations, and requirements into detailed narratives, specifications, flowcharts, and process flows
- Work with developers and systems engineers to test applications and processes to gather content and confirm documentation accuracy
- Prepare written content and diagrams to articulate technical information for delivery to various US government and mission partners
- Participate in Standards Development for documentation to support the drafting of deliverables, Standard Operating Procedures (SOPs), Lexicon or other artifacts as needed
- Clearly and concisely take complex technical information and translate into written products/deliverables
- Submit effective and concise communications regarding issues, risks, objectives, and initiatives
- Possess and apply expertise to handle and deliver on multiple complex work assignments
- Contribute to deliverables and performance metrics where applicable
Qualifications:
- US citizen with active Secret security clearance
- Bachelor's degree plus 3 years of experience; or an Associate's degree plus 7 years of experience; or major IT certification plus 7 years of experience and at least five years in a technical or lead writing role
- Clearly and concisely take complex technical information and translate into written products/deliverables
- Must be able to work independently with the ability to employ innovative ideas to accomplish tasks
- Demonstrated excellent writing and grammar skills
- Proven experience working with developers and designing and delivering developer-oriented documentation
- Experience writing and editing technical reports and technical documentation using word processing systems (Word), desktop publishing (Publisher), presentation systems (PowerPoint), Adobe Systems, and spreadsheet systems (Excel)
Affirmative Action/EEO statement
Walsingham Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.