Technical Writer or Trainer

Job Description

Position Details:

Job Title: Systems Support Engineer 3 (Tech Writer/Trainer) 

Location: Melbourne, FL

Duration: 12 Months

Job Description:

Roles and Responsibilities:

Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically, these tasks may include:

• Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.

• Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.

• Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.

• May document engineering processes and specifications.

• Recommends formats responsive to technical and customer requirements.

• Researches, organizes, writes, edits and produces original technical documentation.

• Plans, designs, implements and maintains computer/web-based training modules.

• Performs help desk services planning, analysis and implementation for customers involving equipment, personnel, scheduling, cost and productivity metrics.

Qualifications:

• Bachelor’s degree in a technology field with 6 years relevant experience required, or an Associate’s degree, graduation from a military or commercial electronics course, and at least 12 years relevant experience required.

• Must be eligible to obtain a security clearance.

Preferred Additional Skills:

• Proficiency using Excel.

• Prior experience with COTS integration and government documentation standards.

• Excellent communication skills, and the ability to work harmoniously in a team environment with government customers and other contractors.

• Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.

• Persons already possessing required clearances are preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.